Last Updated: 05.28.2024

Introduction

At Attracting Solutions, Inc., your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, https://www.attracting-solutons.com. By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

We collect various types of information when you use our website, including:

  1. Personal Information:
    • Contact Form Submissions: When you fill out our contact form, we collect your name, email address, and any additional information you provide.
    • Account Registration: When you register for an account through our Support Ticketing System, we may ask for your name, company name, address, email address, and telephone number.
  1. Technical Data:
    • Google Analytics: We use Google Analytics to collect anonymized technical data such as your IP address, browser type, device information, and browsing behavior on our website.
    • Log Files: Our website uses log files that include your IP address, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and number of clicks.
  1. Cookies:
    • Our website uses cookies to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. You can manage your cookie preferences through your browser settings or by installing the Google Analytics Opt-out Browser Add-on.

How We Use Your Information

We use the information we collect in various ways, including:

  • Communication: Using your name and email address to respond to inquiries submitted through our contact form.
  • Website Improvement: Analyzing anonymized website traffic data collected by Google Analytics to understand user behavior and improve our website’s functionality and content.
  • Service Provision: Providing, operating, and maintaining our website.
  • Personalization: Improving, personalizing, and expanding our website and services.
  • Development: Developing new products, services, features, and functionality.
  • Customer Service: Communicating with you for customer service purposes, providing updates and other information relating to the website, and for marketing and promotional purposes.
  • Fraud Prevention: Finding and preventing fraud.

Data Sharing

  • Google Analytics: We share anonymized technical data with Google Analytics for website analysis purposes.
  • Legal Obligations: We may disclose your information if required by law or to protect our rights or the rights of others.
  • Third-Party Advertisers: Third-party ad servers or ad networks may use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access or misuse. These measures include physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

User Rights

  • Access and Correction: You have the right to request a copy of the information we hold about you and to request corrections if necessary.
  • Opt-Out: You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).
  • CCPA Rights: California consumers have the right to request disclosure, deletion, and opt-out of the sale of their personal data.
  • GDPR Rights: EU residents have rights including access, rectification, erasure, restriction of processing, objection to processing, and data portability. Requests will be addressed within one month.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.

Cookie Policy

Our website uses cookies to improve your experience and analyze website traffic. Cookies are small text files placed on your device. You can learn more about how Google uses data here: https://policies.google.com/technologies/partner-sites  and manage your cookie preferences through your browser settings or by installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout ).

International Considerations

Our website is primarily intended for users in the United States. While we may have occasional visitors from other countries, including the European Union (EU), we do not actively target or conduct business within the EU. If you are an EU resident, please be aware that your data may be transferred to and processed in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated date at the top of this page and notify you of significant changes via email, if possible.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Attracting Solutions, Inc.
Email: info@attracting-solutons.com